Berg Studios, Inc., doing business as The Berg Studios (“Company,” “we,” “the Studio,” or “us”), respects your privacy and is committed to safeguarding it through this Privacy Policy.
This Privacy Policy governs your access to and use of bergstudios.com (the “Website”), including all content, functionality, and services offered through it, whether you are a guest, customer, newsletter subscriber, contact, event attendee, or registered user.
When you access the Website, the Company may collect certain information about you, both automatically and through actions you choose to take during your visit. This policy applies to all information we collect on the Website, as well as in email, text, or other electronic communications between you and the Website.
Please review this Privacy Policy carefully before using the Website. Your use of the Website—including enrolling in any Studio services—constitutes your acceptance of and agreement to be bound by this policy. Whether you book services online or by phone through a Studio representative, our systems operate through bergstudios.com. By using the Website, or by clicking to accept or agree when prompted, you acknowledge and agree to this Privacy Policy.
If you do not agree to these terms, you should not access or use the Website. In that case, please contact a Studio administrator to arrange an alternative method of enrollment outside of the Website.
Use of Cookies and Pixels
Like many commercial websites, we use standard technologies such as cookies and server logs to understand how our Website is used. This information may include the dates and times of visits, pages viewed, time spent on the site, the websites visited immediately before and after ours, and your IP address.
A cookie is a small text file that often contains an anonymous unique identifier. When you visit a website, it may request permission to store this file on your device in a designated area. Your browser settings determine whether cookies are accepted, and for privacy reasons, a website can only access the cookies it has placed—not those set by other sites.
The Studio may also use technologies similar to cookies, such as social media pixels. These tools allow social media platforms to track activity on external websites to deliver more relevant advertising to users on their platforms. The Studio uses these technologies in accordance with the policies of applicable social media and email marketing providers.
Third-Party Use of Cookies
Some content or features on the Website, including advertisements, may be delivered by third parties such as advertisers, ad networks, servers, content providers, and application providers. These third parties may use cookies—either on their own or alongside technologies like web beacons or similar tracking tools—to collect information about your activity on our Website.
The information they gather may be linked to personal information or may include data about your online behavior over time and across multiple websites and services. This information is often used to provide interest-based (behavioral) advertising or other targeted content.
We do not control the tracking technologies used by these third parties or how they utilize the information they collect. If you have questions about any advertisement or targeted content, you should contact the respective third-party provider directly.
Email Information
If you communicate with us via email or provide your contact information, we may retain the content of your messages along with your email address and our responses. We apply the same level of protection to these electronic communications as we do to information collected through our Website, by mail, or over the phone.
This includes situations where you register on the Website, submit your email through forms, attend events (online or in person), or make a purchase through the site. For more details, please refer to the email policies outlined below.
Email Policies
We are committed to protecting the confidentiality of your email address. We do not sell, rent, or lease our subscription lists to third parties and will not share your email address except as described in the section titled “Disclosure of Your Information.”
Any information you send to us via email is maintained in accordance with applicable federal and California state laws.
In compliance with the CAN-SPAM Act, all emails from our organization clearly identify the sender and provide straightforward contact information. Each message also includes clear instructions on how to unsubscribe from future communications. Please note that essential class-related updates may occasionally be sent from an approved Studio representative (such as a stage manager) using a designated and previously communicated email address. All other official communications will come from bergstudios.com or an @bergstudios.com email address.
You may opt out of receiving emails from our partners or us at any time by following the unsubscribe link included at the bottom of our emails or by submitting a written request to contact@bergstudios.com. Once unsubscribed, you will no longer receive newsletters or promotional messages.
How and Why We Collect Information
The Company collects your information to support and manage your interest in the events, services, and activities you choose to engage with. This includes situations where you register for a class or event, subscribe to a service, request information, sign up for our newsletter, or purchase a product or service. We use this information to track your preferences, provide the services you’ve selected, and keep you informed about related offerings.
The Studio also reserves the right to use your contact information to reach you regarding administrative matters, including payment or non-payment, as well as any changes, pauses, or cancellations related to services or products you have purchased. You may browse most areas of the Website without providing personal information; however, certain actions—such as enrolling, making inquiries, downloading resources, or registering for services—require you to share your details.
If you are located outside the European Union and choose to access free resources, attend training sessions or events, or purchase services through the Website, you may be automatically subscribed to receive our newsletter and occasional promotional emails. You can opt out at any time by using the unsubscribe link included in every email or by contacting us at contact@bergstudios.com.
If you are located within the European Union, you will only be subscribed to our newsletter or promotional communications if you provide explicit consent. You may withdraw this consent at any time by using the unsubscribe link in our emails or by contacting us directly at contact@bergstudios.com.
How We Use the Information You Provide
We use your personal information to present our Website and its content, connect you with our faculty, and deliver the Studio services you’ve requested. This includes providing information about classes, events, subscriptions, and products, fulfilling contractual obligations, managing our business operations, offering customer support, and resolving any account or payment-related issues. We may also use your information to share relevant offers, updates, and opportunities related to our services.
From time to time, we may use your information to present advertisements tailored to your interests, preferences, and activity.
Disclosure of Your Information
As a general practice, we do not sell, rent, lease, or otherwise transfer your personal information.
We may share your information with subsidiaries, faculty members, class designees, affiliates, and trusted service providers as needed to deliver our services. We may also disclose your information to third parties—such as business managers, legal representatives, collection agencies, or government entities—when necessary to enforce our agreements or comply with legal obligations.
In the event of a merger, sale, restructuring, or transfer of assets, your information may be transferred to a successor entity. We may also disclose information when required by law or when we believe, in good faith, that such action is necessary to protect our community, rights, property, or services.
How We Protect Your Information
We take commercially reasonable measures to protect the information you provide and the data we collect automatically. This includes using standard security protocols and working with reputable third-party vendors. Our internal systems are protected with security measures such as antivirus software, anti-malware protections, and encrypted backups.
Please note that email is not considered a secure form of communication. While you may choose to send information via email, you do so at your own risk. Certain data submitted through our Website may be encrypted using Secure Sockets Layer (SSL) technology. Sensitive information, such as credit card details, is never transmitted via email; instead, we rely on secure third-party providers like Stripe to process payments.
We may also use software tools to generate aggregate statistics about Website usage, helping us improve functionality, performance, and user experience. For security purposes, we monitor network activity to detect and prevent unauthorized access or misuse, and we implement safeguards such as two-step verification for authorized users.
Policy Changes
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and if material updates are made, we will notify you via the email address associated with your account and/or through a notice on our Website. The date of the most recent revision will always be listed at the bottom of the page. You are responsible for maintaining a current email address and for periodically reviewing this policy.
Visitors’ GDPR Rights
If you are located in the European Union, you are entitled to certain rights under the General Data Protection Regulation (GDPR). These include:
- The right to access, correct, or delete your personal data
- The right to restrict or object to how your data is processed
- The right to data portability
- The right to withdraw consent at any time (without affecting prior lawful processing)
- The right to file a complaint with a relevant supervisory authority
We retain your information only as long as necessary—until you request deletion, we discontinue use of our data providers, or we determine that retaining the data is no longer justified.
We only collect information necessary to enter into and fulfill our agreement with you. You are not required to consent to unnecessary data processing as a condition of working with us.
Contact
If you have any questions about this Privacy Policy, please contact us at contact@bergstudios.com or call (323) 666-3382
